Delivery Manager – Procure-to-Pay (PTP)

Gratitude Inc

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1 month ago

Delivery Manager – Procure-to-Pay (PTP)

10-15 Year(s)

₹ 1.3 - ₹ 1.6 Lacs p.m

Pune

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Job Description

Key Skills

Accounting Analytical Communication Stakeholder Management Advanced Excel Proficient in MS Office SAP S/4 Hana

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Role: Delivery Manager – Procure-to-Pay (PTP)

Band: BPO5

Experience: 10–15 Years

Location: Pune

Shift: 9:00 AM – 6:00 PM

Employment Type: Full-Time

Key Responsibilities

Lead and manage end-to-end Procure-to-Pay (PTP) operations.
Ensure SLA, KPI, quality, and compliance targets are consistently achieved.
Manage large teams and drive operational excellence.
Review dashboards, service metrics, and performance reports.
Handle client escalations and maintain high customer satisfaction.
Support internal and external audits while ensuring process compliance.
Identify process gaps and implement automation and continuous improvement initiatives.
Drive Lean, Six Sigma, and AI-enabled transformation projects.
Collaborate with stakeholders to improve operational efficiency and identify business growth opportunities.

Required Skills

10–15 years of experience in Procure-to-Pay (PTP) / Accounts Payable (AP) operations.
Strong accounting and finance domain knowledge.
Experience managing large teams (100+ FTEs).
Excellent stakeholder management, communication, and analytical skills.
Hands-on experience with SAP S/4HANA, Advanced Excel, and MS Office.
Knowledge of Indian Accounting standards.
Exposure to Lean, Six Sigma, automation, and AI-based transformation initiatives is preferred.

Educational Qualification

B.Com / M.Com / MBA (Finance)
Graduation is mandatory.

Important Notes

Former TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for employee profile creation.

Questionnaire Form (Mandatory)

https://myglit.com/lateral/cref/08cc5bee3b

Note: Filling out the above questionnaire form is mandatory. Applications submitted without completing the form will not be processed.

Role

Operations Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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