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Delivery Excellence Partner

Gratitude Inc
4 Views
2 hours ago

Delivery Excellence Partner

10-20 Year(s)
₹ 83.33 - ₹ 1.67 Lacs p.m
Kolkata, Nagpur, Delhi
Kolkata, Nagpur, Delhi

Job Description

Key Skills

Artificial Intelligence (AI) Automation Change management Problem Solving Program management Project management Quality assurance Quality Management System Stakeholder Management Business Process RPA Tools Process Excellence Skills Digital Transformation BPO Operations Data analytics Six Sigma Green Belt Process Improvement client management Lean Six Sigma Certified continuous improvement ISO Certification (CMMI) Accounts Payable / Finance & Accounting Atleast 4 years of experience as Lean Six Sigma or Transformation professional for FAO processes is must

1 candidate(s) have already applied for this Job. Apply now

Hiring: Delivery Excellence Partner

Locations: Mumbai | Chennai | Pune | Delhi | Nagpur | Hyderabad | Kolkata
CTC: Up to ₹20 LPA
Experience: 10+ Years
Employment: Full-time

We are looking for an experienced Delivery Excellence / Lean Six Sigma professional to drive process improvement, quality, transformation and business excellence initiatives across FAO/BPO operations.

Must Have:
• Lean Six Sigma Green Belt certification
• 10+ years of overall experience
• 4+ years in Lean Six Sigma/Transformation for FAO processes
• BPO/Service industry experience
• Strong Process Improvement & Quality experience
• Willingness to work in all shifts and travel as required

⭐ Good to Have:
Black Belt/Master Black Belt | Finance & Accounting exposure | RPA/Agentic AI | Data Analytics | ISO/CMMI | PMP/Agile

Qualification: M.Com / MBA Finance / CA / ICWA / Engineering with relevant transformation expertise.

Ex-TCS employees are not eligible.

Interested candidates, please complete the questionnaire:
https://myglit.com/lateral/cref/8450d4f7b7

PAN & DOB will be required for profile creation.

Role

Operations Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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500+ Posts

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