CSA -Domain Utilities -Kolkata
Gratitude IncCSA -Domain Utilities -Kolkata
Job Description
Key Skills
9 candidate(s) have already applied for this Job. Apply now
Job Title: Associate - Domain Utilities
Industry: BPO / Utilities
Location: Kolkata
Work Setup: Onsite
Employment Type: Full-time
Band: BPO 1 / 2
Salary Package: 6 to 7 LPA
Job Code: 414648
Experience: 1 to 5 years
Preferred Experience: Expertise in Utility Domain
Qualification:
- Graduate in Geography / GIS (Hons)
Key Requirements:
- Experience in handling UK customers
- Managing client and internal stakeholders
Technical Skills:
- Excellent communication skills
- Good working experience in MS Office: Excel, Word, PPT
- Ability to handle confidential information in a discreet, professional manner
- Ability to read, comprehend and respond to emails and calls
Key Responsibilities:
- Reform and execute back-office operations and processes
- Ensure accuracy in daily work and meet time limits
- Build solid relationships across all units at various account levels
- Ascertain the accuracy and work standards
- Responsible for producing various reports for various stakeholders
Important Notes:
- PAN and DOB are required for profile creation
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Executives
Gratitude Inc1 - 10 Year(s)
Confidential
Hyderabad, India
1 - 10 Year(s)
₹ 45 - ₹ 60 Thousand p.m
Hyderabad, India
Delivery Manager
Gratitude Inc10 - 15 Year(s)
₹ 1.35 - ₹ 1.41 Lacs p.m
Kolkata, India
PROCUREMENT OPERATIONS - ITALIAN
Gratitude Inc2 - 5 Year(s)
₹ 60 - ₹ 70 Thousand p.m
Delhi, India
1 - 5 Year(s)
₹ 30 - ₹ 35 Thousand p.m
Gurugram, India
1 - 4 Year(s)
Confidential
Bengaluru, India
International HR Services Team Lead- Mumbai
Gratitude Inc7 - 11 Year(s)
₹ 75 - ₹ 90 Thousand p.m
Mumbai, India
3 - 6 Year(s)
Confidential
Chennai, India
Service Desk Executive International Voice
Gratitude Inc1 - 10 Year(s)
₹ 50 - ₹ 75 Thousand p.m
Pune, India
U.S BANKING VOICE PROCESS CSR-Mumbai
Gratitude Inc1 - 24 Year(s)
₹ 40 - ₹ 45 Thousand p.m
Mumbai, India