Workflow Specialist (Transactional Procurement)
Gratitude IncWorkflow Specialist (Transactional Procurement)
Job Description
Key Skills
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Key Responsibilities
Procurement & Purchase Order Management
Validate purchase requisitions and convert approved requests into Purchase Orders (POs).
Review and verify approvals, supporting documents, and checklists before PO creation and dispatch.
Follow up with stakeholders to obtain timely approvals for requisitions and POs.
Manage PO confirmations, amendments, and expediting activities.
Coordinate with buyers, requesters, and suppliers to ensure smooth transaction processing.
Vendor Master Management
Validate documentation submitted for vendor creation, modification, and maintenance requests.
Review and verify approvals, supporting documents, and compliance requirements before processing vendor requests.
Create, update, and maintain vendor master records while ensuring data accuracy and integrity.
Process vendor profile amendments and communicate updates to relevant stakeholders.
Operational Support & Stakeholder Management
Serve as a point of contact for queries from requesters, suppliers, buyers, and internal stakeholders.
Communicate regularly through email and phone to resolve issues and provide status updates.
Maintain a thorough understanding of procurement and vendor master workflows and their business impact.
Identify, investigate, and resolve processing exceptions and discrepancies.
Reporting & Compliance
Generate and analyze standard operational reports using reporting tools.
Monitor workflow queues and transaction status to ensure timely completion.
Escalate issues, risks, and process bottlenecks as appropriate.
Ensure adherence to policies, procedures, internal controls, and compliance requirements.
Maintain quality, accuracy, and turnaround time (TAT) in line with defined Service Level Agreements (SLAs).
PAN and DOB required
Role
Procurement Lead
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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