Transformation Lead
Gratitude IncTransformation Lead
Job Description
Key Skills
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Role: F&A Transformation Lead
Experience: 12–15 Years
Location: Chennai
Shift Timing: 3:30 AM – 1:30 PM
CTC: ₹25–35 LPA (based on experience and interview performance)
Education:
Post Graduate in Accounting or Finance; CA/CPA highly preferred
Key Skills:
Transformation (O2C, R2R & P2P – all 3 towers)
AI and Automation Tools
Good to have: MS Excel, Strong English Communication
Job Description
Objective:
We are looking for an experienced F&A Transformation Lead to drive the strategic evolution and continuous improvement of Finance & Accounting processes across O2C, R2R, and P2P towers. The role involves leveraging innovative technologies, tools, and methodologies to enhance efficiency, accuracy, and compliance while aligning with overall business objectives.
Roles & Responsibilities:
Develop and execute a comprehensive F&A transformation strategy aligned with organizational goals
Lead and manage cross-functional teams, including business owners and solution architects
Identify and implement tools, technologies, and methodologies to optimize F&A processes
Analyze existing processes to drive efficiency, cost reduction, and risk mitigation
Define and track KPIs/metrics for delivery teams across all F&A towers
Design and oversee end-to-end F&A processes for seamless operations
Establish process improvement frameworks and continuous improvement initiatives
Lead governance and collaborate with vendors, CIO, finance, and delivery teams
Drive change management and ensure smooth adoption of new tools and technologies
Monitor and report progress of transformation initiatives
Qualifications & Experience:
Minimum 12+ years of experience, with:
10+ years in F&A Operations
5+ years in Transformation roles
Strong expertise across O2C, R2R, and P2P processes
Experience in leading transformation initiatives and multiple products/tools
Strong leadership, stakeholder management, and communication skills
Ability to drive change management and engagement
Strong analytical mindset with KPI tracking experience
Success Metrics:
Successful implementation of transformation initiatives
Improvement in operational efficiency and productivity
Achievement of defined KPIs and targets
Positive stakeholder feedback
Timely and accurate reporting
Smooth adoption of new tools and technologies
Important Notes:
Ex-TCS employees are not eligible to apply
PAN and Date of Birth are mandatory for profile creation
Application Process:
Please fill out the questionnaire form using the link below:
https://myglit.com/lateral/cref/671f97ef57
Note: Filling out this form is mandatory for further processing of your profile. Only candidates who complete the form will be considered for the next steps.
Role
Lead Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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