Team Lead Supply Chain Management Top IT MNC Bengaluru

Gratitude Inc

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17 hours ago

Team Lead Supply Chain Management Top IT MNC Bengaluru

6-8 Year(s)

50 - 75 Thousand p.m

Bengaluru

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Job Description

Key Skills

HR Leadership HR BPO Demonstrated leadership, versatility and integrity Strong leadership and team management abilities Excellent English communication and presentation skills Strong communication and interpersonal skills Excellent verbal and written English communication skills Leadership & Mentorship Leadership skills, takes initiative, self-starter, critical thinking and a problem solver Strong communication, leadership, and analytical skills Strong expertise in Workday Hands-on experience with ServiceNow or similar ticketing tools. Strong attention to detail, and organizational skills 7–10 years of HR Operations / Shared Services experience supporting international geographies. Exposure to HR tools / Call center (phone, emails and chats) structure Strong analytical skills with high attention to detail.

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Role/Skill: Team Lead-Supply Chain Management
Location: Bangalore
Experience: 6-8 years
Band: BPO 3/4

**Responsibility of / Expectations from the Role**
1. Monitor performance & drive internal reviews with team
2. Delivery, quality and exception handling should be monitored
3. Ownership of KPI’s to ensure that the day-to-day deliverables are being met
4. Meet the operational, functional, and business objectives required by the contract and provide a profitable interaction
5. Managing the client Relationship
6. Team Handling and Motivation
7. Escalation and resolution handling

Must-Have** (Ideally should not be more than 3-5)
1. Sales Order Management Customer Focus

Good to have
1. Good SCM domain knowledge

**Ex TCS Employees can't apply**
**PAN and DOB are required for profile creation**

Role

Team Leader

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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