Talent Services Analys

Gratitude Inc

28 Views

2 days ago

Talent Services Analys

4-6 Year(s)

₹ 62.5 - ₹ 75 Thousand p.m

Mumbai

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Job Description

Key Skills

Coaching Documentation Microsoft Office Problem Solving Quality assurance Analytical Skills Stakeholder Management Talent Management Communication Skills Process Improvement ms excel continuous improvement Data Privacy Employee Data Management Expereince in International HR Helpdesk HR operations – Query management | Email management |Leaves Management | Learning and Dev administration and likes HR ops International WFA experience and global employee data management and HRBP and HR operations HR Reports and MIS creation experience HR Operations / HR Shared Services Strong knowledge of Oracle HCM Team Management, SLA Management

2 candidate(s) have already applied for this Job. Apply now

Job Title: Talent Services Analyst

Location: Mumbai

Experience: 4–6 Years

Employment Type: Full-Time

Salary: Up to ₹9 LPA

Band: BPO 2/3

Role Overview

TCS is looking for a Talent Services Analyst to support HR Operations and Talent Services by managing employee queries, HR transactions, learning administration, leave management, quality assurance, and employee data management. The role also involves HR Helpdesk support, reporting, coaching associates, and ensuring accurate HR service delivery in a US shift environment.

Key Responsibilities

Manage HR Operations and Talent Services activities.
Handle employee queries through HR Helpdesk, email, and calls.
Support Leave Management and Learning & Development administration.
Perform quality checks on HR transactions.
Coach and improve associate performance.
Maintain employee confidentiality and data privacy.
Support Oracle HCM and HR systems.
Prepare HR reports and MIS.
Manage employee data and HR documentation.
Ensure SLA compliance and timely issue resolution.
Support HR Operations across international workforce environments.

Required Skills & Qualifications

4–6 years of HR Operations experience.
HR Query Management.
HR Helpdesk.
Email Management.
Leave Management.
Learning & Development Administration.
Quality Checking.
Oracle HCM (preferred).
HR Operations.
MS Excel.
Strong communication and analytical skills.
Coaching skills.

Preferred Skills

Oracle HCM
International Workforce Administration (WFA)
Global Employee Data Management
HRBP Support
HR Reports
MIS Reporting
Multi-state Tax Compliance
Employee Data Management
Process Improvement

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/efa9c14d18

Role

Generalist HR

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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