OTC (Order-to-Cash) Analyst
Gratitude IncOTC (Order-to-Cash) Analyst
Job Description
Key Skills
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Job Title: OTC (Order-to-Cash) Analyst
Location: Chennai
Experience: 3–8 Years
Employment Type: Full-Time
Salary: Up to ₹9 LPA
Band: BPO 2/3
Shift: Flexible / Rotational Shift
Role Overview
TCS is hiring an OTC (Order-to-Cash) Analyst to manage billing, customer invoicing, cash application, collections support, and accounts receivable activities. The role involves working closely with Finance, Sales, Customer Service, and Treasury teams to ensure timely cash collection, accurate financial reporting, and efficient Order-to-Cash operations.
Key Responsibilities
Manage end-to-end Order-to-Cash (OTC) processes.
Perform customer billing and invoicing activities.
Process and reconcile customer payments and cash applications.
Support collections and reduce outstanding receivables.
Resolve customer billing disputes promptly.
Prepare reports and maintain financial controls.
Ensure month-end close activities are completed on time.
Work with Finance, Sales, Customer Service, and Treasury teams.
Maintain billing accuracy and cash application accuracy.
Drive continuous process improvements.
Required Skills & Qualifications
3–8 years of OTC / Accounts Receivable experience.
Strong Order-to-Cash (OTC) knowledge.
Billing & Invoicing.
Cash Applications.
Accounts Receivable (AR).
ERP experience (SAP, Oracle, Microsoft Dynamics, or NetSuite).
Advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, Power Query).
Reporting & Controls.
Analytical & Problem-Solving Skills.
Customer Dispute Resolution.
Preferred Skills
Cash Management
Banking Processes
Shared Services / GBS
Financial Controls
Compliance
Stakeholder Management
Process Improvement
Automation
Collections
Customer Relationship Management
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Minimum 15 years of regular full-time education is required.
Application Process
To proceed with your application, please complete the AI Assessment using the link below.
Assessment Link: https://myglit.com/lateral/cref/623b99bd5e
Role
Accounts Receivable
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Accounting / Tax / Company Secretary / Audit
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