Legal Operations Specialist - US Client Support

Gratitude Inc

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6 hours ago

Legal Operations Specialist - US Client Support

5-10 Year(s)

85 - 100 Thousand p.m

Bangalore

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Job Description

Key Skills

Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Excellent legal drafting and communication skills. Familiarity with contract law, engagement terms, and settlement processes. Proficiency in MS Office Suite and legal document management systems.

4 candidate(s) have already applied for this Job. Apply now

Role/Skill: Legal Operations Specialist – US Client Support

Location: Bangalore
Experience: 5 to 10 Years
Band: BPO 3/4
Salary: 11–12 LPA
Shift Timing: 3:30 PM to 1:30 AM / 6:30 PM to 4:30 AM (Depending on client requirements)

Role Overview

We are seeking a detail-oriented and experienced Legal Operations Specialist to support US-based legal teams. The role involves managing critical legal processes, including drafting and issuing legal holds, preparing engagement letters for counsel, and coordinating settlement check requests. The ideal candidate will have a strong understanding of US legal standards, excellent drafting skills, and the ability to work in a fast-paced environment.

Key Responsibilities

Legal Holds

Draft and issue legal hold notices in compliance with US litigation and eDiscovery requirements.
Coordinate with internal stakeholders and external counsel to ensure timely implementation.
Track and maintain accurate records of legal hold acknowledgments.

Engagement Letters

Prepare and review engagement letters for external counsel in accordance with US legal and ethical standards.
Ensure accuracy of scope, fee arrangements, and compliance with company policies.
Liaise with counsel and internal teams for approvals and execution.

Settlement Check Requests

Prepare documentation for settlement payments and ensure compliance with US settlement agreements.
Collaborate with finance teams for timely processing and tracking of payments.
Maintain detailed logs and reports for audit and compliance purposes.

Required Skills

Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations.
Excellent legal drafting and communication skills.
Familiarity with contract law, engagement terms, and settlement processes.
Proficiency in MS Office Suite and legal document management systems.
Ability to manage multiple priorities and meet strict deadlines.

Preferred Technical Skills

Experience with eDiscovery platforms (e.g., Relativity, Exterro).
Familiarity with compliance tools and workflow management systems.

Qualifications

Law degree (LL.B or equivalent) from a recognized institution.
3–5 years of experience in litigation support, corporate legal operations, or a law firm environment handling US matters.
Exposure to legal hold processes, engagement documentation, and settlement workflows.

Preferred Certifications

ACEDS (Certified eDiscovery Specialist).
IAPP (Privacy Certification) or similar compliance certifications.

Key Competencies

Attention to detail and accuracy.
Strong organizational and time-management skills.
Ability to work independently and collaborate across global teams.

Important Notes

Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.
Candidates should be comfortable working in rotational night shifts based on business requirements.

Questionnaire Link

Please complete the questionnaire using the link below:
https://myglit.com/lateral/cref/b5b98ef4d1

Note: Filling out this questionnaire form is mandatory. Profiles submitted without the completed questionnaire will not be considered for further processing.

Role

Operations Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Abhishek Kumar

Recruiter - Gratitude Inc

NA, india

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