Italian Language Specialist – Cards Operations
Gratitude IncItalian Language Specialist – Cards Operations
Job Description
Key Skills
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Italian Language Specialist – Cards Operations
Location: Mumbai
Experience: 2–10 years
Joining: Immediate joiners preferred
Key Responsibilities & Skills
Handle Cards Operations – Disputes & Collections processes.
Manage client communication and ensure effective resolution of operational requirements.
Prepare and maintain MIS reports and operational reports.
Ensure timely delivery of stringent client deliverables and process SLAs.
Use MS Office tools effectively for reporting and day-to-day operations.
Apply strong analytical and problem-solving skills.
Demonstrate good interpersonal and communication skills.
Deliver effective presentations when required.
Use Italian language skills in both written and verbal communication.
Required Qualifications
2–10 years of relevant experience.
Strong proficiency in Italian – written and verbal.
Knowledge/experience in Cards Operations, Disputes & Collections.
Good knowledge of MS Office and MIS reporting.
Strong analytical, communication and interpersonal skills.
Immediate joiners preferred.
Important Eligibility Criteria
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.
Role
Operations Manager
Timings
Rotational Shifts (Permanent)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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