India Benefits Specialist
Gratitude IncIndia Benefits Specialist
Job Description
Key Skills
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Job Description – India Benefits Specialist
Location: Bangalore
Experience: 4–8 Years
Relevant Experience: 6–7 years in India Benefits Administration
Band: BPO 3
Salary: Up to ₹9 LPA
About the Role
We are looking for an experienced India Benefits Specialist to manage end-to-end employee benefits administration, including NPS, health and insurance benefits, reimbursements, meal and fuel card programs, vendor coordination, and benefits compliance.
Key Responsibilities
Benefits Administration
Manage NPS enrollments, advances, and employee reimbursements.
Handle health and insurance enrollments, claims, and renewals.
Administer employee meal and fuel card programs.
Validate benefits deductions and coordinate with payroll teams on processing and cutoff dates.
Ensure compliance with applicable policies and benefits processes.
Vendor & Stakeholder Management
Act as the primary point of contact for benefits vendors.
Manage vendor invoicing, payments, and issue resolution.
Collaborate with HR, Finance, Payroll, and other internal stakeholders to resolve employee queries.
Employee Engagement
Conduct benefits-focused onboarding sessions for new employees.
Lead monthly employee meetings and address benefits-related queries.
Clearly communicate benefits programs, processes, and updates.
HR Technology
Use Workday and ServiceNow to manage benefits processes.
Darwin knowledge is an advantage.
Utilize reporting and analytics to monitor benefits operations and identify improvement opportunities.
Required Skills & Qualifications
6–7 years of hands-on experience in India Benefits Administration.
Strong knowledge of employee benefits processes.
Workday and ServiceNow – Mandatory.
Darwin – Optional.
Excellent English communication and presentation skills.
Strong stakeholder and vendor management capabilities.
Confident and professional approach to employee interactions.
Good problem-solving, coordination, and organizational skills.
Working Conditions
24×7 shift environment, based on geography/region coverage requirements.
Work from office only; no work from home.
Flexibility to work extended hours when required to meet deadlines.
Eligibility
Ex-TCS employees are not eligible to apply.
PAN and DOB are required for profile creation.
Application Questionnaire
Interested candidates are requested to complete the questionnaire:
Questionnaire Link: https://myglit.com/lateral/cref/b4c582d372
Role
Employee Relations
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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