Delivery Manager – UK Payroll @ MNC Chennai

Gratitude Inc

397 Views

4 days ago

Delivery Manager – UK Payroll @ MNC Chennai

12-15 Year(s)

₹ 1.6 - ₹ 1.85 Lacs p.m

Chennai

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Job Description

Key Skills

Vendor Management Team Management End to End UK Payroll and statutory compliance knowledge Internal and External Governance Knowledge of multi country payroll.

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Hiring Now | Delivery Manager – UK Payroll |

Job Details

Role: Delivery Manager – UK Payroll
Location: Chennai
Band: BPO 6
‍ Experience: 12–15 Years
Shift: 12:30 PM IST – 11:30 PM IST (Must be flexible for Night & Rotational Shifts)

About the Role

We are looking for an experienced Delivery Manager – UK Payroll to lead large-scale payroll operations, manage global payroll delivery, and drive operational excellence. The ideal candidate should have extensive experience in end-to-end UK Payroll, client engagement, vendor governance, team leadership, and compliance management while leading high-performing payroll teams.

Must Have Skills

End-to-End UK Payroll (Source to Gross, Gross to Net, Net to Disbursement & GL)

Strong knowledge of UK Payroll statutory compliance and HMRC regulations

Client Relationship & Stakeholder Management

Vendor Management & Governance

Team Management (50+ Members)

Internal & External Audit Management

Payroll Operations Delivery

Process Improvement & Continuous Transformation

Key Responsibilities

• Manage complete UK Payroll delivery ensuring accuracy, compliance, and timely processing.

• Handle multi-country payroll operations in a vendor-managed environment.

• Lead payroll vendors and ensure SLA adherence, governance, and quality delivery.

• Coordinate with HR, Finance, Payroll, Helpdesk, R2R, and Application Support teams.

• Manage payroll-related employee and client escalations.

• Drive process improvements and operational excellence initiatives.

• Lead weekly, monthly, and quarterly governance meetings with clients and vendors.

• Ensure compliance with internal controls, statutory regulations, and audit requirements.

• Support internal and external audits by providing required documentation and evidence.

• Manage large payroll teams (50+ members) across multiple locations and countries.

• Lead transition activities and onboarding of new countries into payroll operations.

• Collaborate with technology teams to resolve payroll system and integration issues.

• Liaise with clients, employees, payroll vendors, and HMRC for payroll-related matters.

• Deliver high levels of customer satisfaction while ensuring payroll accuracy and compliance.

Required Experience

12–15 years of Payroll Operations experience

Extensive experience in End-to-End UK Payroll

Experience managing global/multi-country payroll

Strong exposure to payroll systems and HR-to-Payroll-to-Finance integrations

Experience handling senior client stakeholders

Strong leadership experience managing large teams

Vendor governance and delivery management experience

⭐ Good to Have

• Multi-country Payroll experience

• Payroll transformation projects

• Payroll automation initiatives

• Global payroll governance

Technical & Functional Skills

UK Payroll

Payroll Compliance

HMRC

Payroll Taxation

Payroll Governance

Vendor Management

Client Management

Team Leadership

Audit & Compliance

Stakeholder Management

Microsoft Office Suite

Payroll Operations

Process Improvement

Employee Query Management

Multi-country Payroll

Ex-TCS Employees are not eligible to apply.

PAN Card & Date of Birth are mandatory for profile creation.

Interested candidates who match the above requirements are encouraged to apply with their updated resume. Shortlisted candidates will be contacted for the next steps in the hiring process.

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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