Delivery Manager – Procure-to-Pay (PTP)
Gratitude IncDelivery Manager – Procure-to-Pay (PTP)
Job Description
Key Skills
88 candidate(s) have already applied for this Job. Apply now
Role: Delivery Manager – Procure-to-Pay (PTP)
Band: BPO5
Experience: 10–15 Years
Location: Pune
Shift: 9:00 AM – 6:00 PM
Employment Type: Full-Time
Key Responsibilities
Lead and manage end-to-end Procure-to-Pay (PTP) operations.
Ensure SLA, KPI, quality, and compliance targets are consistently achieved.
Manage large teams and drive operational excellence.
Review dashboards, service metrics, and performance reports.
Handle client escalations and maintain high customer satisfaction.
Support internal and external audits while ensuring process compliance.
Identify process gaps and implement automation and continuous improvement initiatives.
Drive Lean, Six Sigma, and AI-enabled transformation projects.
Collaborate with stakeholders to improve operational efficiency and identify business growth opportunities.
Required Skills
10–15 years of experience in Procure-to-Pay (PTP) / Accounts Payable (AP) operations.
Strong accounting and finance domain knowledge.
Experience managing large teams (100+ FTEs).
Excellent stakeholder management, communication, and analytical skills.
Hands-on experience with SAP S/4HANA, Advanced Excel, and MS Office.
Knowledge of Indian Accounting standards.
Exposure to Lean, Six Sigma, automation, and AI-based transformation initiatives is preferred.
Educational Qualification
B.Com / M.Com / MBA (Finance)
Graduation is mandatory.
Important Notes
Former TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for employee profile creation.
Questionnaire Form (Mandatory)
https://myglit.com/lateral/cref/08cc5bee3b
Note: Filling out the above questionnaire form is mandatory. Applications submitted without completing the form will not be processed.
Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Associate Manager – Record to Report [RTR]
Gratitude Inc7 - 10 Year(s)
₹ 1 - ₹ 1.2 Lacs p.m
Chennai, India
Accounts Payable Analyst – French Speaking
Gratitude Inc3 - 6 Year(s)
₹ 10 - ₹ 15 Thousand p.m
Chennai, India
Purchase Order Processing Lead – P2P
Gratitude Inc5 - 12 Year(s)
₹ 1 - ₹ 1.1 Lacs p.m
Kolkata, India
Procurement and Vendor Master Lead in MNC Hyderabad
Gratitude Inc5 - 10 Year(s)
₹ 90 - ₹ 100 Thousand p.m
Hyderabad, India
Delivery Manager
Gratitude Inc8 - 15 Year(s)
₹ 130 - ₹ 140 Thousand p.m
Kolkata, India
Head of Operations / Delivery Head – UK Mortgage
Gratitude Inc18 - 25 Year(s)
₹ 2.75 - ₹ 3.25 Lacs p.m
Mumbai, India
1 - 9 Year(s)
₹ 40 - ₹ 55 Thousand p.m
Pune, India
Procurement Operations – Portuguese Resource
Gratitude Inc2 - 5 Year(s)
₹ 65 - ₹ 75 Thousand p.m
Delhi, India
Training Lead – SCM [SAP Ariba P2P]
Gratitude Inc4 - 8 Year(s)
₹ 90 - ₹ 95 Thousand p.m
Delhi, India
Master Data Management Asst Manage
Gratitude Inc7 - 10 Year(s)
₹ 82 - ₹ 95 Thousand p.m
Chennai, India