Data Processing Associate

Gratitude Inc

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6 days ago

Data Processing Associate

1-2 Year(s)

Gandhinagar

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Job Description

Key Skills

Data Processing Microsoft Excel Problem Solving Analytical Skills Data Entry outlook typing skills Strong English Communication Skills Attention to detail

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Data Processing Associate

Location: Gandhinagar
Experience: 1–2 Years

Education

Minimum 15 years of regular, full-time education (10+2+3).
Graduate in any discipline from a recognized institution.

Job Role

The Data Processing Associate will support a US-based business operations project by reviewing customer data and documents, extracting relevant information, and accurately entering or submitting details through designated client or government portals.

The role requires strong attention to detail, English comprehension, process discipline, and consistent performance against quality, productivity, turnaround-time, and service-level expectations.

Key Skills

Good written and verbal communication skills in English.
Strong reading comprehension, analytical ability, and attention to detail.
Accurate typing and data-entry skills.
Basic knowledge of Microsoft Excel, Word, Outlook, and Teams.
Ability to navigate multiple web-based applications and learn new tools quickly.
Ability to follow SOPs, process instructions, checklists, and quality standards.
Good time management, problem-solving, teamwork, adaptability, and accountability.
Ability to manage routine, high-volume, and deadline-driven work with consistent accuracy.
Willingness to work in US and rotational shifts based on business requirements.
9 months–1 year of experience in data processing, business process services, document review, compliance operations, or a similar role.

Responsibilities

Review customer requests, source documents, and additional data to understand the required processing activity.
Extract, enter, update, validate, and submit information in approved client systems, databases, and government portals.
Verify completeness, consistency, and accuracy against source documents before completing transactions.
Follow approved SOPs, checklists, business rules, quality controls, and escalation procedures.
Identify missing, unclear, or inconsistent information and raise queries or exceptions through the defined process.
Meet assigned productivity, turnaround-time, and SLA targets without compromising accuracy.
Maintain trackers and operational records using Microsoft Excel and other project tools.
Maintain confidentiality of customer and business information and comply with data-security requirements.
Collaborate with team members, participate in training, and support workload priorities as required.

Important Information

Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are mandatory for profile creation.

Role

Data Entry Specialist

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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