Customer Support Executive P2P for MNC BPO Jobs

Gratitude Inc

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16 hours ago

Customer Support Executive P2P for MNC BPO Jobs

2-6 Year(s)

60 - 75 Thousand p.m

Chennai

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Job Description

Key Skills

International BPO Excellent communication skills and fluency in English Excellent communication skills - written and verbal international bpo experience - voice Excellent communication, capable to drive projects with minimal hand-holding. P2P knowledge/experience – Invoice processing, Payments, Travel & Expense

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sRole/Skill: P2P Process - Team Member
Location: Chennai
Experience: 2-6 Years
Band: BPO 1/2/3
Shift: US Time
Salary: up to 9 LPA

Graduation & Experience:
Graduates – B.Com / BBA
Minimum experience of 2 to 6 years in P2P process

Essential Requirements:
P2P knowledge/experience – Invoice processing, Payments, Travel & Expense
Good written and verbal communication
Good understanding of Business e-mail writing etiquette
Good Analytical Skills
Ability to prioritize and manage multiple responsibilities
Working knowledge of MS Office, Oracle & HighRadius

Desired Requirements:
Worked in Oracle, P2P ServiceNow issue resolution process

Key tasks and responsibilities:
Processes Invoice exceptions, Handling payment queries, process T& E request in Concur
To maintain daily SLA’s
Reconciliation of Vendor account
Research and resolve discrepancies
Query resolution - Handling onshore and offshore team queries
Ensuring the SOP’s are updated timely

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Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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