Gratitude Inc banner
MyGlit Jobs |  Jobs |   Customer Support Executive – Airlines Process in Mumbai & Delhi

Customer Support Executive – Airlines Process

Gratitude Inc
119 Views
22 hours ago

Customer Support Executive – Airlines Process

2-5 Year(s)
Delhi (NCR, Gurgaon)
Delhi (NCR, Gurgaon)

Job Description

Key Skills

Communication BPO Voice Process good communication skills International BPO BPO Travel Account Travel and Hospitality

78 candidate(s) have already applied for this Job. Apply now


Job Title: Customer Support Executive – Airlines Process

Job Summary:

  • Handle customer queries and complaints with timely resolution

  • Ensure high-quality, customer-centric service delivery

  • Coordinate with internal teams for smooth issue handling

Key Responsibilities:

  • Understand and analyze customer concerns to identify root causes

  • Collaborate with internal departments for quick resolution

  • Work on multiple systems and tools to manage customer cases

  • Connect with customers for additional details or updates

  • Maintain professionalism and high service standards

Work Requirements:

  • 100% work from office (Gurugram)

  • 5-day work week with rotational shifts (Monday–Sunday)

  • Must be flexible to work on weekends

  • No transport facility or reimbursement provided

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Customer Support Executive – Airlines Process in Mumbai & Delhi

Chetan Chavan

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

7 - 14 Year(s)

JIRA Business analyst working in Banks

Confidential

Bangalore, India

MyGlit Jobs |  Jobs |   R2R Quality Manager in Mumbai & Delhi

R2R Quality Manager

Gratitude Inc

6 - 8 Year(s)

Microsoft Excel MBA R2R

Confidential

Bangalore, India

3 - 5 Year(s)

corporate Compliance Corporate legal/ Law firm environment Strong understanding of US IP laws, USPTO procedures, and domain registration regulations.

Confidential

Bangalore, India

2 - 10 Year(s)

GDS Experience ATPCO ATPCO system

Confidential

Mumbai, India

MyGlit Jobs |  Jobs |   Team Lead Hyderabad in Mumbai & Delhi

Team Lead Hyderabad

Gratitude Inc

6 - 20 Year(s)

Data Analysis Teamwork Team Leader

75 - 120 Thousand p.m

Hyderabad, India

1 - 10 Year(s)

Technical Support

50 - 75 Thousand p.m

Hyderabad, India

MyGlit Jobs |  Jobs |   Narrative Writer in Mumbai & Delhi

Narrative Writer

Gratitude Inc

1 - 10 Year(s)

Narrative Writer

Confidential

Mumbai, India

MyGlit Jobs |  Jobs |   Mortgage Lead Team in Mumbai & Delhi

Mortgage Lead Team

Gratitude Inc

8 - 10 Year(s)

Team Management mortgage experience 8 - 10 years of mortgage experience

Confidential

Pune, India

1 - 10 Year(s)

Arabic

50 - 75 Thousand p.m

Chennai, India

5 - 10 Year(s)

Chartered Accountancy Oracle SAP

Confidential

Chennai, India