Cargo Operations Specialist SME
Gratitude IncCargo Operations Specialist SME
Job Description
Key Skills
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Cargo Operations Specialist - SME
Job Code: 379184
Grade: BPO 5/6
Salary: 16 - 20 LPA
Location: Preferably Mumbai or Pan India
Experience: 10-15 years
Job Overview:
-In depth knowledge of end-to-end Airline Cargo Operation processes. Hands on experience in working of cargo management platforms (iCargo, CHAMP, Skychain, SmartKargo etc.) with detailed knowledge of various operational modules viz Customer Management, Stock
-Management, Revenue Management, Export & Import Management, EDI message, API integration.
-Resolve escalations and exceptions during cargo operation process & be the go to person for any operational issues in the cargo supply chain.
-Delivery training and development sessions to build operational knowledge within the team.
-Lead, Motivate and manage operation teams with experience of managing large team.
-Providing onsite cargo consulting services (Operations Domain Consulting, Cargo
-Management system selection and implementation support)
-Supporting cargo RFP responses and designing appropriate solutions
-Creating new cargo offerings
-Lead customer communication during customer presenta
**PAN and DOB is required to create employee profile in the database**
**At least 10 years experience in Cargo Operations Specialist - SME is required**
**Graduation is compulsory**
PRESCREENING NOTES:
Years of relevant experience: **Atleast 10 years**
Educational attainment:
Salary expectation:
Last drawn salary:
Notice period:
Availability for the work setup and schedule:
Current location:
PAN:
DOB:
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
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