Accounts Receivable (AR) Collections Associate
Gratitude IncAccounts Receivable (AR) Collections Associate
Job Description
Key Skills
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Accounts Receivable (AR) Collections Associate
Location: Gurugram
Experience: 1–5 Years
Shift: UK Shifts primarily; candidates should be comfortable working in 24x7 shifts
Role Purpose
Manage assigned customer accounts, drive timely collections, reduce aged receivables, and support cash flow objectives.
Key Responsibilities
Review and manage the assigned Accounts Receivable (AR) portfolio.
Follow up with customers through email and calls for overdue invoices.
Manage aging accounts and secure payment commitments (PTPs).
Investigate and resolve invoice disputes, deductions, and payment queries.
Resolve payment delays and billing-related issues in coordination with internal stakeholders.
Collaborate with Billing, Sales, Cash Application, and Dispute Management teams.
Maintain accurate collection notes and update collection systems regularly.
Escalate delinquent accounts as per the collection strategy.
Meet collection, aging, productivity, and cash flow targets.
Conduct account reconciliations and support month-end activities.
Prepare collection reports and support DSO reduction initiatives.
Required Skills
1–5 years of relevant experience in Accounts Receivable/Collections.
Understanding of Order-to-Cash (O2C) and Accounts Receivable processes.
Experience in B2B Collections/Accounts Receivable preferred.
Strong communication and negotiation skills.
Good analytical and problem-solving abilities.
Experience with ERP tools such as SAP, Oracle, JDE, or similar.
Proficiency in MS Excel and reporting.
Ability to handle customer follow-ups through email and calls.
Strong understanding of aging, payment follow-ups, and account reconciliation.
Qualification
Graduate in Commerce, Finance, Accounting, or a related field.
Relevant experience in AR/Collections is preferred.
Important Information
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are required for profile creation.
Candidates should be comfortable working in 24x7 shifts, with UK shifts being the primary working schedule.
Role
Financial Accountant
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Accounting / Tax / Company Secretary / Audit
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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