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Customer Service Representative | Earn up to 32K | Open to 3 months BPO experience

TDCX
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1 year ago

Customer Service Representative | Earn up to 32K | Open to 3 months BPO experience

0-1 Year(s)
₱ 20 - ₱ 30K p.m
Manila (Ortigas)
Manila (Ortigas)

Job Description

Key Skills

Call Center Customer Service BPO Skills BPO industry Customer Care BPO Call center BPO/ITES customer support BPO call centre

0 candidate(s) have already applied for this Job. Apply now

#BeMore



Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.



Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!



 



Top reasons to work with TDCX:




  • Competitive remuneration, great perks, and performance incentives

  • Comprehensive medical, insurance, or social security coverage

  • World-class workspaces

  • Engaging activities and recognition programs

  • Strong learning and development plans for your career growth

  • Positive culture for you to #BeMore at work

  • Easy to locate area with direct access to public transport

  • Flexible working arrangements

  • Be coached and mentored by experts in your field

  • Join a global company, winner of hundreds of industry awards



 



What is your mission?



You will help us deliver excellent service to our partner brands by performing these tasks:




  • Provide excellent support experience to customers via phone, chat or email

  • Investigate and research user issues and identify and escalate bugs so they can be resolved as quickly as possible

  • Always be on the lookout for ways to improve the way we do thing

  • Serve as an advocate for users and pass ideas and best practices on to the rest of the team



 



Who are we looking for?




  • Completed at least 2 years in college

  • Must have at least 3 months customer service and/or technical support experience in a BPO setup

  • Tech savvy and comfortable working with technology

  • Empathetic and can communicate in a caring and friendly manner

  • Strong verbal and written English communication skills

  • Can work in Ortigas Center, Pasig City



 



How to Apply?



Online



Send us your application through Myglit and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via https://bit.ly/TDCXMNLVirtualRecruitmentHub



Onsite



Send us your application through Myglit and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-7pm

Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Michael Joseph

Recruiter - TDCX

NA, philippines

0+ Followers

500+ Posts

Interview Tips

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