US Telco Account

Gratitude Inc

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1 week ago

US Telco Account

1-20 Year(s)

20 - 30 Thousand p.m

Manila (Taguig)

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Job Description

Key Skills

BPO Skills

54 candidate(s) have already applied for this Job. Apply now

WE'RE HIRING! | Customer Service Representative (US Telco Account)
Company: Firstsource
Site: Taguig City
Account: US Telco Account

At least 6 months of BPO experience
Excellent communication skills
Willing to work on shifting schedules, including nights, weekends, and holidays
Must be residing within or near Metro Manila (Taguig or Makati area preferred)
Salary & Benefits:
Up to ₱25,000 Salary Package
Night Differential
Performance-Based Bonuses
Competitive Benefits Package
Job Responsibilities:
Handle inbound and outbound customer inquiries for a US telecommunications account
Assist customers with billing concerns, account management, service requests, and technical issues
Provide accurate information and effective solutions
Deliver excellent customer service while meeting performance metrics
Document customer interactions properly
Location Requirement: Applicants should be within proximity to Taguig or Makati.
Apply now and start your career with Firstsource!

Role

Customer Care Officer

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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