US Healthcare Support Specialist (Appointment Scheduling & Billing)
Gratitude IncUS Healthcare Support Specialist (Appointment Scheduling & Billing)
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
WORK SETUP: Shifting Schedule
Role Overview:
Support a US Healthcare account by managing appointment scheduling and handling billing inquiries. You will be the primary point of contact for patients and healthcare providers.
Key Responsibilities:
Schedule and confirm patient appointments.
Address billing inquiries and resolve discrepancies.
Coordinate with healthcare providers and insurance companies.
Maintain accurate patient records.
Qualifications:
Min. 6 months BPO experience preferred.
Experience in healthcare/medical accounts is a plus.
Excellent communication and problem-solving skills.
Must be based in Metro Manila (Taguig/Makati only). Out-of-range locations will be declined.
Why Join?
Php 25,000 package.
Night Differential + Performance bonuses.
Role
Billing Agent
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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