**URGENT HIRING! Multilingual Language Specialist- BAHASA (Indonesia) | Quezon City W/ SIGN-ON BONUS | Attractive Benefits

Gratitude Inc

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4 days ago

**URGENT HIRING! Multilingual Language Specialist- BAHASA (Indonesia) | Quezon City W/ SIGN-ON BONUS | Attractive Benefits

2-5 Year(s)

₱ 38 - ₱ 60K p.m

Manila, Quezon Calabarzon

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Job Description

Key Skills

o2c BPO Experience Proficient in English Bahasa Speaker Bahasa Language Good communication, attention to detail, time management

121 candidate(s) have already applied for this Job. Apply now

Job Title: Multilingual Language - BAHASA (Indonesia)

Work set-up: Onsite in Quezon City

Work schedule: Shifting/ Night shift

Salary: 38,239.33 to 60,946.00 (Salary remains negotiable)

20,000 Sign on Bonus + Incentives

Availability: ASAP

Job Qualifications:

• Open to candidates with or without BPO experience

• Speak fluently and spontaneously in the Bahasa language

• Use the language effectively in a professional environment

• Understand complex and extended conversations including implied meanings

• Working knowledge of English is needed; training and client systems are in English

• The primary language for customer interaction remains the languages specified in the table

• Previous collections experience is highly preferred but not required

• Understanding of the Order-to-Cash (02C) process is highly preferred but not required

• Candidate must be able to work on PH and with a valid working VISA

• Also accepts Temporary Resident Visa for non-Filipino applicants.

Language Skills:

• Fluent in Bahasa

Responsibilities:

• Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.

• Provide customer support in English and Bahasa Language

• Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.

• Resolve customer concerns efficiently while delivering a positive customer experience.

• Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.

• Document customer interactions accurately using company systems and tools.

• Meet quality, productivity, attendance and customer satisfaction goals.

• Build trust and customer loyalty through exceptional service and problem-solving

• Perform other duties as assigned to support business and operational needs.

BENEFITS:

• Company events

• Free Parking

• Health Insurance

• Life Insurance

• Paid Training

• Promotion to Permanent employee

Pre-Screen Questions:

• Describe your Bahasa language proficiency:

• Can you speak fluently in Bahasa?

• Current location:

• Nationality

• What type of Visa do you have?

• Do you have previous experience with the order-to-cash process

• Last drawn salary

• Expected Salary

• Notice period:

Role

Other Foreign Language Expert

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Banking / Financial Services

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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