Trainer - UK Financial Collections
Gratitude IncTrainer - UK Financial Collections
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 2-4 years work experience in UK/US/AU collections, banking operations, and training in a call center or shared services environment
• Basic understanding of training methodologies applied on virtual and F2F instructor-led classes.
• Excellent communication & feedback/coaching Skills
Key Skills:
• Strong knowledge of UK collections domain, regulations, and bucket flows.
• Excellent communication and coaching skills for training teams.
• Proficiency in MS Office.
Responsibilities: Training new hires, coaching agents, managing quality metrics, and ensuring compliance with financial regulations.
Role
Account Manager
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer support - Multilingual language Thai
Gratitude Inc1 - 4 Year(s)
Confidential
Manila, Philippines
PHRN CODERS-Hybrid setup
Gratitude Inc2 - 6 Year(s)
₱ 50 - ₱ 54K p.m
Manila, Philippines
CSR Healthcare account-Alldigitech Taguig
Gratitude Inc1 - 20 Year(s)
₱ 18 - ₱ 28K p.m
Manila, Philippines
(URGENT) WFM Team Lead | Urgent_Davao
Gratitude Inc2 - 3 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
EXL Pasay -CSR INSURANCE Account
Gratitude Inc1 - 21 Year(s)
₱ 20 - ₱ 22K p.m
Manila, Philippines
CSR- Healthcare, Satellite TV and Entertainment Accounts
Gratitude Inc1 - 17 Year(s)
₱ 23 - ₱ 27K p.m
Manila, Philippines
1 - 2 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
CSR Multilingual Language - Vietnamese
Gratitude Inc0 - 20 Year(s)
₱ 40 - ₱ 80K p.m
Manila, Philippines
Bilingual Spanish Customer Service Representative
Gratitude Inc2 - 6 Year(s)
Confidential
Manila, Philippines
SAP Sales and Distribution Lead Consultant
Gratitude Inc10 - 15 Year(s)
₱ 180 - ₱ 220K p.m
Manila, Philippines