Trainer – Technology Account
Job Description
Key Skills
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We are looking for an experienced Trainer to support our Technology account by delivering high-quality onboarding, process, and refresher training. The successful candidate will facilitate knowledge transfer, coach employees, maintain training records, generate reports, and collaborate with operations to improve performance and training outcomes.
Qualifications:
·
Bachelor's degree in any field.
·
At least 2 years of experience as a Trainer (Social Media account experience preferred, but other lines of business are welcome).
·
Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
·
Strong communication, coaching, analytical, and organizational skills.
·
Excellent understanding of functional grammar and Mother Tongue Influence (MTI).
Pre-Screening Questions (Please answer in the comments):
1.
How many years of experience do you have as a Trainer?
2.
Which line of business have you handled? (e.g., Social Media, Customer Service, Technical Support)
3.
What was your last drawn salary?
4.
What is your expected salary?
5.
Are you willing to work onsite in Vertis North, Quezon City on a shifting schedule?
6.
When can you start if selected?
7.
Are you a former or current Wipro employee?
Role
Technical Trainer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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