Trainer

Gratitude Inc

13 Views

5 hours ago

Trainer

1-3 Year(s)

10 - 40 Thousand p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Knowledge of MS Office – Excel, PowerPoint, Word Proficiency in MS Office, QA tools, and CRM/contact center systems.

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Qualifications:
Bachelor’s degree preferred; equivalent work experience accepted
1–2 years of pure insurance experience (billing, account management, or policy servicing)
Minimum of 2–3 years of contact center experience, with at least 1 year in Training
Strong knowledge of insurance billing processes and ECC account management
Excellent analytical, communication, and documentation skills
Proficient in MS Office, QA tools, and CRM/contact center systems
Detail-oriented, with the ability to identify trends and recommend solutions
Must have prior BPO experience

Pre-Screening Notes:
Educational Attainment:
Years of Training Experience:
Years of Insurance Experience:
Years of Contact Center Experience:
Years of Leadership/Supervisory Experience:
Last Drawn Salary:
Expected Salary:

-Kindly find provide the answers to the pre-screening questions when sending your CV to the provided email address.

Role

Training Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

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Esther Dennis

Recruiter - Gratitude Inc

NA, nigeria

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