Top Tier Telco Account
Gratitude IncTop Tier Telco Account
Job Description
Key Skills
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Customer Service Representative – Top Tier Telco Account
Join One of the Leading Telecommunications Accounts in the Industry!
Are you an experienced BPO professional looking for your next career opportunity? We are hiring Customer Service Representatives (CSR) for a Top Tier Telecommunications Account. If you have strong communication skills, a customer-first mindset, and a passion for delivering excellent service, this role is for you!
Take your career to the next level with a competitive salary package, performance incentives, and opportunities for professional growth.
Job Responsibilities
- Handle inbound customer inquiries regarding telecommunications products and services.
- Assist customers with billing concerns, account management, service upgrades, and technical-related inquiries.
- Provide accurate information and effective solutions while ensuring customer satisfaction.
- Maintain professionalism and empathy during all customer interactions.
- Meet and exceed quality, productivity, and customer service performance metrics.
- Document customer concerns and resolutions accurately in company systems.
- Follow company policies and procedures while delivering exceptional customer experiences.
Qualifications
At least Senior High School Graduate
Must have at least 6 months BPO Experience (Experienced Professionals Only)
Excellent communication and customer service skills
Willing to work on-site and on shifting schedules
Able to work in a fast-paced and dynamic environment
Computer literate with basic navigation and troubleshooting skills
Compensation & Benefits
Salary Package: ₱21,000 – ₱27,500
Performance-Based Bonus
Career Growth Opportunities
Competitive Compensation Package
Supportive and Professional Work Environment
Why Join Us?
⭐ Be part of a Top Tier Telecommunications Account
⭐ Competitive salary package with performance incentives
⭐ Gain valuable experience in one of the most in-demand BPO industries
⭐ Enhance your customer service and communication skills
⭐ Work with a team committed to excellence and career development
Recruitment Hub Schedule
Monday to Friday
9:00 AM – 5:00 PM
Don't miss this opportunity to grow your career with one of the industry's leading telecommunications accounts. Apply today and start your journey toward a rewarding and successful career!
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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