Telco Customer Service Representative | Multiple Sites Available

Gratitude Inc

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10 hours ago

Telco Customer Service Representative | Multiple Sites Available

0-5 Year(s)

10 - 40 Thousand p.m

Manila

Job Description

Key Skills

Customer Service Inbound BPO Customer Care BPO Call center customer support BPO call centre

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We are currently hiring Customer Service Representatives for our Telecommunications Account. This is a great opportunity for candidates who want to build a career in the BPO industry while gaining experience in customer support, account management, and communication services.

Locations Available:

• Pasay

• Quezon City

• Pasig

• Mandaluyong

• Taguig

Responsibilities:

• Handle customer inquiries and account concerns professionally

• Provide accurate information regarding products and services

• Assist customers with basic troubleshooting and billing concerns

• Maintain quality customer service and proper call handling procedures

• Document customer interactions accurately in the system

Qualifications:

• At least High School Graduate (Old Curriculum) / Senior High School Graduate

• With or without Call Center experience

• Strong English communication skills

• Basic computer navigation skills

• Willing to work on-site and on shifting schedules

• Customer-focused and willing to learn

What We Offer:

• Competitive salary package

• Performance incentives and allowances

• Paid training programs

• Career growth and advancement opportunities

• Supportive and professional work environment

Qualified applicants can send their updated resume for screening and interview scheduling.

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.