Team Lead Health Care
Gratitude IncTeam Lead Health Care
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Responsibilities:
• Operations & Reporting: Oversee daily team operations, track performance metrics, and prepare data presentations for clients and managers.
• Team Management: Conduct shift briefings/huddles, coach agents, handle escalations, and promote team engagement.
• Compliance & Quality: Enforce strict adherence to regulatory standards like HIPAA and conduct Root Cause Analysis (RCA) to improve quality parameters.
Qualifications:
• 2nd year completed/College Graduate
• 2+ years exp as Team Lead (Preferred Healthcare exp)
• Has an Insurance background, claims processing, US benefits
Recruitment Process:
Initial Interview: HRI (Human Resource Interview) c/o Cyna
Final Interview: Operations
Pre-screening Question:
Kindly provide answer to the pre-screening question in the comment section area:
• How many years of relevant experience do you have as a Team Lead?
• Do you have experience handling a healthcare account?
• Do you have Insurance background, claims processing, US benefits experience also?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in QC with a US Business hours schedules?
• When are you available to start once hired?
Role
Medical Administrator
Timings
US-Type Shift (Permanent)
Industry
Medical / Healthcare / Hospital
Work Mode
Work from office
Process
Voice
Functional Area
Medical Professional / Healthcare Practitioner / Technician
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CLINICIAN
Gratitude Inc4 - 6 Year(s)
60 - 75 Thousand p.m
Manila, Philippines
Clinical Team Manager | Healthcare
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
Team Lead
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
RPO Healthcare Recruiter
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
Healthcare recruiter
Gratitude Inc3 - 4 Year(s)
Confidential
Manila, Philippines
Spanish Quality Auditor - RCM
Gratitude Inc2 - 5 Year(s)
40 - 50 Thousand p.m
Manila, Philippines
Spanish Quality Auditor - RCM
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
Technical Trainer (Ad Tech / Helpdesk Support)
Gratitude Inc2 - 5 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Clinical Team Manager
Gratitude Inc5 - 12 Year(s)
Confidential
Manila, Philippines