Sr Manager Process Improvement (Telco and Media)

Gratitude Inc

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1 month ago

Sr Manager Process Improvement (Telco and Media)

5-6 Year(s)

180 - 200 Thousand p.m

Pampanga

Job Description

Key Skills

Lean Six Sigma Green Belt Process Improvement in BPO Setup Completed GB projects for KPI Improvement Experience in managing Telco and Media accounts

2 candidate(s) have already applied for this Job. Apply now

Role: Sr Manager Process Improvement (Service Excellence)

Account: Telco and Media

Location: CLARK

Work Set-up: Onsite

Work Schedule: Flexible

Start Date: ASAP

Salary: 180,000 base pay + 20,650 allowance with sign on bonus

Qualifications:

LSS Greenbelt Certified- minimum

Experience in managing Telco and Media accounts

Process Improvement experience in BPO Setup is required

At least 5 years’ experience in a Process Improvement capacity

Minimum tenure of at least 2 years in last 2 organizations

Completed GB projects for KPI Improvement such as CSAT, AHT etc.

Must be at least an incumbent Manager or current Sr. Manager

**Must be willing to work on flexible schedule. Willing to work onsite in Clark, Pampanga**

Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Valentina Green

Recruiter - Gratitude Inc

NA, nigeria

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