Spanish Customer Support

Gratitude Inc

23 Views

14 hours ago

Spanish Customer Support

2-4 Year(s)

20 - 45 Thousand p.m

Cebu Central Visayas (Cebu City)

Job Description

Key Skills

Listening Strong English Communication Skills Fast learner Customer Service Training skills Customer experience management Problem-Solving Skills Strong computer and software skills Excellent verbal and written English communication skills Excellent Customer Service Strong problem-solving and analytical abilities flexible to work general shift strong customer interfacing skills Customer Focus Excellent problem-solving and troubleshooting Customer service skills Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Excellent Communication, Customer Service and Empathy Skills

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About the Role

Our client is looking for a Spanish Customer Support Associate to join Project Colors. The role involves providing customer assistance in both English and Spanish, ensuring excellent communication and service delivery.

Qualifications
High School / Senior High School graduate OR completed 2 years in college (4 semesters, no back subjects)
Fluent in English and Spanish (B2 level required)

With or without call center experience

Must have Spanish certification or diploma

Strong communication and comprehension skills

Why Join us?

Competitive salary package with high language premium

Opportunity to work in a multilingual support environment

Career growth in a global customer service project

Role

Customer Service Analyst

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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