Site Reliability Engineer | Hybrid Quezon City

Gratitude Inc

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3 weeks ago

Site Reliability Engineer | Hybrid Quezon City

5-6 Year(s)

Manila

Job Description

Key Skills

IT Operations Management Bachelor degree ServiceNow experience all modules ITxm Azure Log Analytics SRE Role Azure Monitor

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We are looking for an experienced Site Reliability Engineer to drive monitoring, observability, and event management excellence across enterprise platforms. You will design standards, patterns, and automation strategies using Azure Monitor, KQL, ServiceNow Event Management, Grafana and APM tools. Collaborate with product, network, security, and operations teams to implement SLO/SLI-driven operations, reduce alert fatigue, accelerate incident response, and embed self-healing capabilities.

You will author reference architectures, runbooks, and event models, and coach teams on best practices. Strong communication, analytical thinking, and a proactive mindset are essential.

Qualifications:
- Bachelor’s degree in IT/CS/Engineering or related field
- 5+ years in SRE roles, with 3+ years hands-on in Azure Monitor/App Insights (KQL) and ServiceNow Event Management
- Deep knowledge of telemetry, APM, network architecture (WAN/LAN, TCP/IP, PKI), ITSM processes, and AIOps vision

Kindly answer the Pre-screening Questions in the comment section

1. Highest educational attainment?
2. Years of experience in monitoring/observability/SRE with Azure Monitor/App Insights (KQL) and ServiceNow Event Management?
3. Years of experience in SRE with deep understanding of monitoring and APM?
4. Last drawn salary?
5. Salary expectation?
6. Amenable to hybrid work in QC and night shift?
7. Availability to start?
8. Are you a former Wipro employee?

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Functional Area

Any Other

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