Service Delivery Manager
Gratitude IncService Delivery Manager
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Non-Negotiable:
• College graduate
• At least 3 years’ experience as an Operations Manager in Financial Services BPO.
• Exposure to SLA/KPI management, account performance, and operational governance
• Experience with client, stakeholder, or business partner interactions
• Strong people leadership, accountability, and process improvement mindset
Pre-screening notes:
• How many years of experience you have as an Operations Manager in a Financial Services BPO?
• Do you have exposure to SLA/KPI Management or operational governance?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Onsite in Pasig with a Night Shift Schedules?
• When are you available to start once hired?
Role
Customer Service Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR:Telco /Healthcare Account -Teleperformance Edsa
Gratitude Inc1 - 25 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
CSR:Telco /Healthcare Account -Teleperformance Edsa
Gratitude Inc1 - 25 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
SAP Basis Architect very Urgent
Gratitude Inc10 - 15 Year(s)
190 - 200 Thousand p.m
Manila, Philippines
Customer service representative
Concentrix1 - 2 Year(s)
10 - 15 Thousand p.m
Manila, Philippines
WFM Team Lead-NLCH
Gratitude Inc1 - 4 Year(s)
Confidential
Manila, Philippines
Senior Staff Accountant
Teleperformance4 - 5 Year(s)
Confidential
Manila, Philippines
Teleperformance Taguig -CSR account
Gratitude Inc1 - 33 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
CSR video sharing account -Cognizant Vertis N
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
MASSIVE HIRING – TRAVEL & HOSPITALITY ACCOUNT
Gratitude Inc1 - 5 Year(s)
Confidential
Manila, Philippines
2 - 4 Year(s)
Confidential
Manila, Philippines