Senior Complaints Analyst
Gratitude IncSenior Complaints Analyst
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Work set up: Hybrid (Onsite during probationary period), Cebu City
Work shift: 8PM - 5AM (Weekends off)
Qualifications:
•Bachelor’s degree in Nursing, Biology/Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial/Mechanical Engineering, or other education/science/technology related discipline desired
• 3+ years experience in medical device product quality complaints management
• Knowledge of complaints management in medical device industry
• Preferably with good understanding on ISO 13485 or any other ISO/GxP Standard/Guidelines
• Able to write effective Medical and Technical narratives regarding the complaints
Role
Customer Service Analyst
Timings
Day Shift (Contract To Hire)
Industry
IT-Software / Software Services
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
2 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Knowledge Manager - Training / Knowledge Management Lead
Gratitude Inc4 - 6 Year(s)
₱ 65 - ₱ 70.25K p.m
Cebu Central Visayas, Philippines
Customer Care Representative
Gratitude Inc1 - 2 Year(s)
₱ 25 - ₱ 25.5K p.m
Cebu Central Visayas, Philippines
CSR – Multiple Accounts | EXL Cebu | Up to 26k
Gratitude Inc0 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer service Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Cebu Central Visayas, Philippines
Financial Software Account-CSR
Gratitude Inc1 - 15 Year(s)
₱ 18.5 - ₱ 25K p.m
Cebu Central Visayas, Philippines
Urgent Hiring for international BPO in CEBU CITY 2026
Gratitude Inc0 - 10 Year(s)
₱ 15 - ₱ 30K p.m
Cebu Central Visayas, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
Confidential
Cebu Central Visayas, Philippines
Quality Analyst (Healthcare Service Desk)
Gratitude Inc1 - 3 Year(s)
₱ 43.3 - ₱ 57.65K p.m
Cebu Central Visayas, Philippines
1-DAY HIRING: Join a BPO Account That Matches Your Vibe!
Gratitude Inc0 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines