Senior Back Office Specialist (Financial)

Gratitude Inc

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11 hours ago

Senior Back Office Specialist (Financial)

5-10 Year(s)

45 - 50 Thousand p.m

Manila (Taguig)

Job Description

Key Skills

Customer Service

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Job Title: Senior Back Office Specialist (Financial)
Category: Digital Customer Experience
Location: Taguig
Work set up: Taguig (Onsite)
Salary: Php 45,000
Work schedule: Night Shift
Required Experience: 5+ years
Start Date: 13 - April
Headcount: 4

PARALLEL JOB TITLES:
Senior Fund Accountant
Investment Operations Specialist
Fund Administration Specialist
Mutual Fund Operations Analyst
Financial Operations Specialist

Non-Negotiable:
• Minimum 5 years of progressive experience in financial services, back-office operations, fund administration, or investment operations.
• Advanced knowledge of mutual fund operations, investment products, and financial industry processes, including plan types, tax regulations, and trade processing workflows.
• Proven ability to interpret complex transactions, identify discrepancies, and resolve operational issues efficiently.
• Strong understanding of regulatory requirements, compliance standards, and internal control frameworks.
• Must not currently or formerly be employed with CGI
• Not job hopper

Position Description:
We are seeking a Financial Processing Administrator to join our Back Office Operations team in a specialist capacity. This role will support complex investment product operations and is responsible for the end-to-end review, validation, and processing of financial transactions, ensuring accuracy, compliance, and operational excellence.

This position requires exceptional attention to detail, strong analytical and problem-solving skills, and the ability to work independently and collaboratively in a structured, high-volume environment, while actively contributing to process optimization, risk mitigation, and continuous improvement initiatives.

Your future duties and responsibilities:
• Lead the end-to-end review, validation, and processing of complex mutual fund transactions, ensuring the highest standards of accuracy, timeliness, and quality
• Ensure full compliance with internal policies, operational controls, regulatory standards, and audit requirements, proactively identifying and mitigating operational risks
• Oversee and maintain comprehensive, audit-ready documentation of transactions, reconciliations, and process controls
• Serve as an escalation point for complex transaction discrepancies, conducting root-cause analysis and driving effective resolution strategies
• Champion process improvement and automation initiatives to enhance operational efficiency, accuracy, scalability, and risk reduction
• Provide mentorship, coaching, and technical guidance to junior team members, supporting knowledge transfer and team development
• Partner closely with cross-functional stakeholders to deliver timely operational updates, risk reporting, and service excellence

Skills:
Analytical Thinking
Critical-To-Quality Auditing
Critical-To-Quality Auditing
Detail-oriented
English
Financial Management
Process coordination
Regulatory Risk-Management
Wealth Management

Pre-Screening Questions:
*How many years of experience do you have in financial services, back-office operations, fund administration, or investment operations?
*Do you have knowledge in mutual fund operations, investment products, and financial industry processes, including plan types, tax regulations, and trade processing workflows?
*Do you have a strong understanding of regulatory requirements, compliance standards, and internal control frameworks?
*How much is your last drawn salary?
*How much is your salary expectation?
*Are you amenable to work in Taguig with a night shift schedule?

Role

Accounts Executive/Accountant

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Accounting / Tax / Company Secretary / Audit

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