Gratitude Inc banner
Gratitude Inc logo

Scheduler (Workforce Scheduler) | Urgent_Makati

Gratitude Inc
192 Views
1 week ago

Scheduler (Workforce Scheduler) | Urgent_Makati

1-2 Year(s)
Manila - Makati, Davao
Manila - Makati, Davao

Job Description

Key Skills

WFM tools BPO industry scheduler skills BPO Setup WFM Scheduler

39 candidate(s) have already applied for this Job. Apply now

Overview:

 Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.



Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams



Basic Qualifications:

•At least 1 year of experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills.



Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 10 Year(s)

SQL BPO Experience

Confidential

Manila, Philippines

1 - 20 Year(s)

BPO Voice Process BPO industry BPO call centre

₱ 75 - ₱ 82K p.m

Manila, Philippines

1 - 19 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 15 - ₱ 25K p.m

Manila, Philippines

2 - 7 Year(s)

Wealth Management College Graduate Call Center experience

₱ 40 - ₱ 50K p.m

Manila, Philippines

1 - 2 Year(s)

BPO Skills good communication skills goodcommunicationskills

₱ 15 - ₱ 25K p.m

Manila, Philippines

1 - 5 Year(s)

Customer Service BPO Skills Spanish Speaker

Confidential

Manila, Philippines

3 - 10 Year(s)

SME Sales Global security monitoring analyst Compliace Framework

₱ 60 - ₱ 100K p.m

Manila, Philippines

5 - 10 Year(s)

SAP abap SAP Transportation Management

Confidential

Manila, Philippines

Company logo

HEALTHCARE ACCOUNT

Gratitude Inc

1 - 26 Year(s)

BPO Voice Process BPO Recruitment BPO Call center

₱ 2 - ₱ 23K p.m

Manila, Philippines

1 - 2 Year(s)

WFM tools BPO Call center WFM Software Administrator

₱ 28 - ₱ 32K p.m

Manila, Philippines