Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
76 candidate(s) have already applied for this Job. Apply now
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Pre-Screening Notes
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
WFM
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Scheduler (Workforce Scheduler)
Gratitude Inc1 - 3 Year(s)
Confidential
Davao, Philippines
3 - 24 Year(s)
₱ 80 - ₱ 100K p.m
Davao, Philippines
Real-Time Analyst
Gratitude Inc1 - 3 Year(s)
Confidential
Davao, Philippines
Scheduler (Workforce Scheduler)
Gratitude Inc1 - 2 Year(s)
₱ 25 - ₱ 27K p.m
Davao, Philippines
WFM Team Lead
Gratitude Inc2 - 3 Year(s)
₱ 34 - ₱ 35K p.m
Davao, Philippines
Customer support representative
Gratitude Inc0 - 1 Year(s)
Confidential
Davao, Philippines
Customer Service Representative (Telco)
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 21K p.m
Davao, Philippines
Quality Assurance Manager-Telco
Gratitude Inc1 - 3 Year(s)
₱ 80 - ₱ 100K p.m
Davao, Philippines
TP-Davao:operations Supervisor Telco Account/Telco sales
Gratitude Inc2 - 18 Year(s)
₱ 30 - ₱ 40K p.m
Davao, Philippines