SAP OTC Consultant - Lead
Job Description
Key Skills
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Job Title: SAP OTC Consultant - Lead
Shift: 2pm - 11pm (Mid shift)
Work setup: Hybrid (3x onsite) at Zuellig office, Paranaque
Max Budget: flexible based on candidate experience
Required years of relevant experience: 5 to 10 years
Start date: ASAP
Headcount: 1
MINIMUM REQUIREMENTS:
• More than 4 years of university studies (BS in Computer Science or equivalent degree, with an appropriate major e.g.), or equivalent experiences in corresponding roles.
Additional functional-specific qualification(at least 5 to 10 years of relevant
experience necessary)
Experience in independent solution development and implementation (related to the respective domain area), with self-confidence in discussions and arguments with decision authorities
Business-fluent English knowledge, in general and specific to the functional area on hand
Having been a Product Team Member (PTM) with correspondingly deep functional and technical experience in a related domain (as Engineer, Specialist, Consultant etc.)
Job Description
Analyse systems and processes to identify enhancement opportunities to resolve system gaps
Evaluate the ability of an existing system to support proposed changes and identify systems deficiencies and performance gaps
Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
Identify and conduct feasibility analysis of proposed solutions and/or enhancements to systems
Prepare proposals for proposed solutions and/or enhancements to systems
Design process model and authorization
Document the new process and steps in the company’s modelling tool in accordance to the approved solution.
Coordinate the required authorizations to the SAP Authorization and ABAP Team
Configure the system
Document configuration in accordance to the approved solution
Configure the SAP SD/TM system as documented
Manage the transport request for the configuration
Peer reviews configurations and transports of other team members
Develop functional specifications
Leads in translating business requirements into functional specifications
Document specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications
Manage the implementation of new solutions and/or enhancements
Act as the liaison between users and SAP ABAP Team throughout the solution implementation cycle
Develop test plans and test cases
Support users on change control and systems updates and escalate issues to relevant team members for resolution
Document post-test evidence of expected results or defects
Coordinate training for new users
Prepare progress reports and training documents
Develop technical documentation of the design documents, coding documents and user manuals
Coordinate User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan
Ensure adherence to the project plan to ensure deliverables are completed on time and in accordance with user and system requirements
Support on the activities and Computer System Validation documentation deliverables
Assist on CSV ES/ER Risk Assessment and Functional Risk Assessment
Create User Requirement Specification
Create Data Migration Plan and Report
Create Traceability Matrix and User Training Records
Create SOPs for operational and retirement phases
Supports production incidents and requests
Actively address the open incidents in the SAP SD/TM Support queue and ensure detailed updates, follow-up and resolution and closure as per agreed service level agreement.
Assist business users on inquiries regarding the execution of order to cash and transportation processes.
Complete routine and maintenance requests as per agreed service level agreement
Improves and optimize current process and solutions
Analyse and Identify opportunities that could improve process, system performance and cost efficiencies.
Prepare proposals for process improvements and optimizations
PRE-SCREENING QUESTIONS:
- Highest Educational Attainment:
- How many total years of SAP SD/OTC experience do you have?
- Can you summarize your experience as an SAP SD/Order-to-Cash Consultant?
- What experience do you have with SAP LE-Transportation or SAP Transportation Management ™?
- Have you personally configured SAP SD modules? What areas?
- How many end-to-end SAP implementation or rollout projects have you completed?
- Are you amenable to working on a hybrid setup with a mid-shift work schedule in Parañaque City?
- Last drawn salary and salary expectations
- Do you have your TOR and Diploma on hand?
Role
Any Other
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other
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