Retail Support Associate
Gratitude IncRetail Support Associate
Job Description
Key Skills
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LOCATION: Onsite
WORK SETUP: Onsite | Shifting Schedule | Fixed Term Employment
Role Overview:
Join our Retail Account as a Support Associate! You will assist customers with product inquiries, orders, and concerns in a fast-paced retail environment.
Key Responsibilities:
Handle customer inquiries via phone and email.
Process orders and resolve issues.
Maintain accurate records.
Meet performance targets.
Qualifications:
HS Graduate (old curriculum) / SHS Graduate – required.
Excellent English communication skills.
Willing to work onsite with shifting schedules.
Amenable to Fixed Term Employment.
Amenable to Work On Site Arrangement (WOSA).
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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