ResultsCX Cebu Hiring: Telco Voice Account - 20K to 25K + Benefits HMO

Gratitude Inc

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5 days ago

ResultsCX Cebu Hiring: Telco Voice Account - 20K to 25K + Benefits HMO

1-18 Year(s)

₱ 20 - ₱ 25K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

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Job Title: ResultsCX Cebu Hiring: Telco Voice Account - 20K to 25K + Benefits

Company: ResultsCX

Work Location: Cebu City - Onsite

Work Setup: Onsite - Shifting Schedule

Industry: BPO / Telco

Employment Type: Full-Time

Salary: PHP 20,000 - 25,000 Package + HMO

Overview:

Join ResultsCX Cebu for our Telecommunications Account! We are hiring Customer Service Representatives with salary up to PHP 25,000 package depending on your BPO experience. Virtual interview process available!

Job Details:

Role: Telco Voice Agent

Location: Cebu City - Onsite

Salary: Up to PHP 25,000 Package

Work Setup: Onsite

Process: Virtual Interview - Apply from home

Salary Breakdown:

- PHP 20,000 package for 6 to 23 months BPO experience

- PHP 25,000 package for 24 months and up BPO experience

Benefits and Perks:

- HMO and other benefits

- Paid training from day one

- Career growth opportunities

- Virtual interview process

Responsibilities:

- Handle telecommunications customer inquiries via voice channel

- Provide troubleshooting and account support

- Resolve customer issues efficiently and professionally

- Maintain high customer satisfaction scores

- Achieve KPIs and quality targets

Qualifications:

- Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Experience: Minimum 6 months BPO voice experience required

- Communication: Strong communication skills in English

- Work Setup: Willing to work onsite in Cebu City

- Schedule: Can work on a shifting schedule and start ASAP

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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