Real Time Analyst
Job Description
Key Skills
102 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 1–2 years of contact center experience
• 1–2 years of Workforce Management experience in a call center/shared services environment
• Exposure Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING is highly preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in MS Excel (reporting, data analysis, formulas)
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Strong numerical and data interpretation skills
Role
Forecast Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Medical Billing Specialist (RCM Account)-Taguig
Gratitude Inc1 - 23 Year(s)
₱ 2.5 - ₱ 33K p.m
Manila, Philippines
CSR Banking Account -Concentrix Makati
Gratitude Inc0 - 20 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR financial account -Wns Eastwood site
Gratitude Inc0 - 14 Year(s)
₱ 15 - ₱ 20K p.m
Manila, Philippines
Cognitive AI - SAP
Gratitude Inc2 - 30 Year(s)
₱ 100 - ₱ 150K p.m
Manila, Philippines
Customer service executive
Gratitude Inc1 - 4 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
Customer Service Representatives
Gratitude Inc0 - 1 Year(s)
₱ 23 - ₱ 27K p.m
Manila, Philippines
Customer Service Representative (call center agent)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
AR Coordinator
Gratitude Inc2 - 6 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
CSR -Healthcare Account -Alldigitech Company
Gratitude Inc0 - 17 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
Trainer – Technology Account
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines

