REAL-TIME ANALYST
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
WE ARE HIRING: Real-Time Analyst (RTA)
Onsite | Makati City & Davao City
Salary: PHP 21,000 - 27,000/month
URGENT | 6 Openings (2 Davao + 4 Makati)
Are you an RTA professional looking for your next opportunity? This one's for you!
YOU MUST HAVE:
- At least 1 year WFM or RTA experience in a BPO setting
- Proficiency in MS Excel and WFM tools
- Strong analytical and problem-solving skills
- Good communication and stakeholder management skills
- Willing to work onsite on a shifting schedule
- Must be based in Philippines
WHAT YOU WILL DO:
- Monitor queues, staffing and service levels in real time
- Track attendance and schedule adherence
- Identify and escalate risks impacting performance
- Provide immediate recommendations to address gaps
PLEASE DO NOT APPLY IF:
- You are a former employee of our client company
- You are not based in Philippines
- You are a job hopper
HOW TO APPLY:
Send CV to: royaltyinvestment2022@gmail.com
Subject: Real-Time Analyst (RTA)
Only shortlisted candidates will be contacted.
Please SHARE — you might know someone perfect for this!
Role
Operations Director
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
NA, nigeria
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