Process Excellence Lead

Gratitude Inc

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1 day ago

Process Excellence Lead

5-7 Year(s)

60 - 70 Thousand p.m

Manila

Job Description

Key Skills

SLA Requirements Lean Six Sigma Certified Healthcare Industry Six Sigma Black Belt Certified

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Job title: Process Excellence Lead

Account: Healthcare

Work set up: Hybrid (3x onsite / week)

Work shift: Night Shift

Salary: Up to 68K

Start date: TBD

Site Assignment: Central Bloc 2, Cebu IT Park, Cebu City

Non-Negotiable:

*At least 2 years in College/ Preferred College Graduate Degree

*selling point - The successful candidate will be trained for Six Sigma Black Belt Certification (company-paid)

▪Required at least Lean Six Sigma Green Belt Certified

▪5-7 years' of related work experience in process excellence/improvement

▪Preferred healthcare industry experience but open to any industry exposure (manufacturing, engineering, and etc.)

Job Description

*Driving process improvements/transformation using different levers like Lean Six Sigma, automation, analytics, etc.

*Effective operation control through monitoring, risk identification and mitigation.

*Effective and seamless transition management by highlighting and tackling crtical items with Quality and other aspects.

*Drive ideation, and small and large-scale projects.

*Effectively lead and guide a team of Black Belts.

Key Skills Required

*Lean Six Sigma Black Belt Certified/MBB (from reputed certification bodies or companies).

*Deep knowledge in Six Sigma methodology & process improvement (at least 5 years of experience).

*New transition management (metric definition, SLA standardization, issue tracking and reporting).

*Well-versed in Excel, and Minitab.

*Process automation knowledge in terms of identification and applicability, assessment, program management.

*Exposure in data analytics will be an added advantage.

*Healthcare domain expertise (payer, provider, benefit configuration, etc.) is an advantage.

Mandatory Skills: Quality Management .

Pre-Screening Questions:

*How many related work experience do you have in process excellence/improvement

*Do you have at least Lean Six Sigma Green Belt Certified?

*Rate you knowledge in Six Sigma methodology & process improvement. From 1-10, 10 is the highest

*Do you have knowledge in New transition management (metric definition, SLA standardization, issue tracking and reporting).

*Rate you knowledge in Excel, and Minitab.. From 1-10, 10 is the highest

*How much is your last drawn salary?

*How much is your salary expectation?

*Are you amenable to work on a hybrid set up in Cebu with a night shift schedule?

*When are you available to start once hired?

Role

Process Trainer

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Abasiemek Archibong

Recruiter - Gratitude Inc

NA, nigeria

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