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Operations Assistant Manager lnsurance

Gratitude Inc

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1 day ago

Operations Assistant Manager lnsurance

2-10 Year(s)

60 - 65 Thousand p.m

Manila (Alabang Muntinlupa City)

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Insurance Skills BPO Experience is a must Contact Center Technology Proficient in MS Office CRM platforms

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Job Title: Operations Assistant Manager
Account: Insurance
Salary: up to 65K (
Work location/Set up: Onsite at Alabang
Shift Schedule: GY
HC: 1
SD: 13-Feb

Qualifications :
•Bachelor’s degree preferred; equivalent work experience accepted.
•At least 2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.
•Strong knowledge of insurance billing processes and ECC account management.
•Excellent analytical, communication, and documentation skills.
•Proficiency in MS Office, QA tools, and CRM/contact center systems.
•Detail-oriented with the ability to identify trends and recommend solutions.
•Must have prior BPO experience.

Pre-Screening Notes:
Educational Attainment:
Years of Insurance Experience:
Years of Contact Center Experience:
Years of Leadership/Supervisory Experience:
Last Drawn Salary:
Expected Salary:

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

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Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

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