NEW JOB ALERT: BPO SUPERVISOR – TRAVEL & HOSPITALITY ACCOUNT
Gratitude IncNEW JOB ALERT: BPO SUPERVISOR – TRAVEL & HOSPITALITY ACCOUNT
Job Description
Key Skills
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Are you an experienced BPO leader with a strong background in Travel, Hospitality, and Customer Service Operations? This opportunity could be your next career move.
QUALIFICATIONS
2–3 years of leadership or supervisory experience in a BPO/customer service environment
BPO experience handling a Travel or Hospitality account
Strong background in customer service operations, escalations, and issue resolution
Proven experience leading and managing a team
Knowledge of KPI management, performance monitoring, coaching, and process improvement
Strong communication, coaching, and problem-solving skills
Able to manage daily operations and resolve customer/operational concerns
Willing to work onsite in Rockwell, Pasig
Willing to work night shift
Available to start October 5, 2026
READY TO LEAD?
If you're ready to bring your leadership experience to a dynamic Travel & Hospitality BPO environment, we'd love to hear from you.
Apply now and take your next step as a BPO leader!
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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