Multilingual Tech Support - Dutch & French Speaker - McKinley Taguig

Gratitude Inc

99 Views

1 week ago

Multilingual Tech Support - Dutch & French Speaker - McKinley Taguig

0-12 Year(s)

₱ 100 - ₱ 130K p.m

Job Description

Key Skills

BPO Voice Process French Language BPO Call center good communication skills Fluent Dutch speaker

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Multilingual Tech Support - Dutch & French Speaker - McKinley Taguig - Visa Sponsorship

Location: McKinley Hill, Taguig - Onsite

Work Setup: 100% Onsite - Shifting

ABOUT US - JOIN OUR INTERNATIONAL SUPPORT TEAM:

We are hiring a Bilingual Service Desk Analyst (Dutch & French Speaker) to join our team in McKinley Hill, Taguig. Be part of a global team providing world-class technical support to international clients!

PERKS & BENEFITS:

- Competitive salary and benefits package

- Working visa sponsorship available

- Clear career growth and continuous learning opportunities

- Collaborative, supportive, and global work environment

YOUR ROLE:

- Deliver Level 1 and Level 2 technical support to end-users

- Handle and resolve incidents, service requests, and technical issues via phone, email, and chat

- Accurately log tickets, troubleshoot, and escalate when needed

- Ensure excellent customer satisfaction and meet SLA targets

- Collaborate with IT teams to resolve complex technical concerns

QUALIFICATIONS:

- Language: Fluent in Dutch and French (Speaking, Reading, and Writing) - Required

- Experience: At least 2 years in Technical Support / Service Desk / IT Help Desk

- Technical: Strong background in technical troubleshooting

- Skills: Excellent communication and customer service skills

- Work Setup: Willing to work 100% onsite in McKinley Hill, Taguig on a shifting schedule

- Work History: Stable employment record - not a frequent job hopper

- Eligibility: Must NOT be a present or former employee of CGI

- Visa: PRV/TRV holders preferred, but client can process working visa

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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