MS Dynamics AX 2012 - Senior Technical Consultant
Job Description
Key Skills
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Job title: MS Dynamics AX 2012 - Senior Technical Consultant
Category: ERP/CRM/Tools
Work set-up: Taguig (3 days/week onsite)
Work shift: Mid to Night-Shift
Salary: Php 160,000 (max)
Employment Type: Full Time
Experience: 8+ years
Non-Negotiable:
• Bachelor's Degree: Computer Engineering or Computer Science.
• 8-10+ years MS Dynamics AX 2012 technical experience.
• Experience participating in requirements gathering processes for IT systems.
• Clear and concise oral and written communication.
• Ability to lead people, teams, and projects.
• Experience in AX 2012 integrations across Finance, Logistics (e.g. carrier integrations), Manufacturing, Service, and Sales modules, Bank and eInvoicing, ECM sharepoint and on-prem environments.
• Experience in AX 2012 infrastructure activities (e.g. printer installation, restart AOS, etc.)
Duties and responsibilities:
* Become a solid source of information in your area of expertise of development.
* Create documentation and white papers that will be used in case studies and training sessions for junior members.
* Ability to work in a team environment and contribute to the teams' knowledge and experiences.
* Co-team with the Solutions Architect to produce a technical specification for custom development and systems integration requirements.
* Produce a detailed technical design document to match the solution design specifications.
* Able to oversee the custom development and quality assurance efforts for custom work when needed.
* Able to meet or exceed agreed service level targets with the client in the Service Level Agreement (SLA) in terms of:
a. Incident Management
b. Problem Management
c. Service Requests
d. Change Management.
* Participate and lead, when needed, the project meetings with the customer.
* Manage development designs and projects to meet project and customer required timelines.
* Communicate with clients professionally either through phone or e-mail.
Competencies / Skills:
* X++, SQL and C# Programming
* Azure DevOps
* Enterprise Portal
* Solution Architecture
* Technical Design
* ITIL
*Integration Management
Role
Outside Technical Consultant
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware
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- How would you handle an irate customer?
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