Monitoring, Observability and Event Management Architect

Gratitude Inc

10 Views

12 hours ago

Monitoring, Observability and Event Management Architect

5-22 Year(s)

₱ 100 - ₱ 108K p.m

Job Description

Key Skills

JavaScript SRE International BPO azure, Azure DW - Dynatrace, Grafana, Prometheus, ELF, Kibana Service Now Experience TALEND API INTEGRATON

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Job Title: Monitoring, Observability and Event Management Architect

Company: Confidential

Industry: IT / Cloud and DevOps

Location: Quezon City

Work Setup: Hybrid

Work Schedule: Night Shift

Employment Type: Full-time

Salary Package: Php 100,000 to 108,000

Start Date: ASAP

Role Overview:

We are looking for a Monitoring, Observability and Event Management Architect to lead the design and implementation of enterprise monitoring and event management solutions across cloud and on-prem platforms.

Key Responsibilities:

- Lead the design and implementation of enterprise monitoring, observability, and event management solutions

- Collaborate with MEMD design leads across domains including Event Management, Function Apps, Azure Monitor, AppDynamics, Grafana, ThousandEyes, and more

- Develop and sustain observability and monitoring standards aligned with enterprise architecture

- Design monitoring services for applications across SAAS, IAAS, and PAAS platforms

- Engage with business units to gather requirements and deliver cost-effective monitoring solutions

- Perform day-to-day design activities and plan for software and automation upgrades

- Drive innovation through proof-of-concept initiatives and automation strategies

Qualifications:

- Bachelor’s degree in IT, Computer Science, Engineering, or related field

- 5+ years of experience in IT monitoring or related technical roles

- 3+ years of experience in an IT architecture role with deep understanding of monitoring and application performance management

- Extensive experience in alert integration into ServiceNow ITOM and implementation of ServiceNow ITOM AIOps

- Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, and Automation

- Experience with Azure services

- Experience in DevOps and programming languages: Python, PowerShell, C#, JavaScript, SQL

- Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions

- Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI

- Familiarity with ITSM processes and tools such as ServiceNow, and compliance processes

- Proven ability to analyze and resolve complex application and infrastructure issues

- Excellent communication and teamwork skills

- Have AIOps vision and awareness

Key Skills:

- SRE Practices: Observability and Monitoring

- ServiceNow ITOM Event Management

- JavaScript, Python, PowerShell

- Azure Fundamentals, Azure Monitor, Azure DataLake, Azure Fabric

- API Integration, Ansible

- .NET and C# Programming

- DevOps and Automation Tools

- Grafana, Prometheus, AppDynamics, ThousandEyes, Riverbed, Nobl9

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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