Gratitude Inc banner
Gratitude Inc logo

MIS Executive_UK Financial CS (Project Wheel)

Gratitude Inc
283 Views
3 weeks ago

MIS Executive_UK Financial CS (Project Wheel)

2-4 Year(s)
Manila (Eastwood quezon city)
Manila (Eastwood quezon city)

Job Description

Key Skills

WFM Analyst MIS Executive WFM

53 candidate(s) have already applied for this Job. Apply now

Job Title: MIS Executive

Vertical: UK Financial Customer Service

Work Setup: 100% onsite in Eton Centris, Quezon City

Work Shift: Shifting

Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience 

Start Date: ASAP

Headcount: 1


QUALIFICATIONS:


Graduate of a Bachelor's Degree in:

o Statistics

o Mathematics

o Engineering

o Business Administration

o Information Technology

o Computer Science"


• 2–4 years of reporting/MIS experience in a BPO environment.

• At least 2 years supporting contact center or WFM operations.

• Experience with Excel-based reporting and dashboard creation.

• Knowledge of contact center/WFM metrics preferred


RECRUITMENT PROCESS:


Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams


Pre-Screening Notes:


Highest Educational Attainment:

How many years of experience do you have as an MIS Executive or Analyst in a BPO environment?

Years of experience in supporting contact center or WFM operations:

How much is your last drawn salary?

How much is your expected salary?

Are you amenable to working 100% on-site in Quezon City with a shifting schedule?

Can you start immediately?

Role

Any Other

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Oly Ezeh

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

5 - 6 Year(s)

Programming Performance Tuning IBM Adaptor

Confidential

Manila, Philippines

1 - 20 Year(s)

Critical Thinking USRN BPO Voice Process

₱ 50 - ₱ 60K p.m

Manila, Philippines

0 - 15 Year(s)

Call Center english Thai

₱ 80 - ₱ 110K p.m

Manila, Philippines

0 - 10 Year(s)

Cantonese Customer Service Agent Mandarin or Cantonese Voice Support Fluent both Cantonese and English

₱ 80 - ₱ 90K p.m

Manila, Philippines

1 - 14 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 60 - ₱ 85K p.m

Manila, Philippines

2 - 4 Year(s)

Coaching Disputes Management Collections Manager

Confidential

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 15 - ₱ 22K p.m

Manila, Philippines

1 - 12 Year(s)

erp systems Bachelor's Degree Strong communication, leadership, and analytical skills

Confidential

Manila, Philippines

0 - 3 Year(s)

Communication Skills BPO Skills typing skills

Confidential

Manila, Philippines

1 - 5 Year(s)

Medical coder medical coding

Confidential

Manila, Philippines