Microsoft Dynamics 365 CRM Developer
Gratitude IncMicrosoft Dynamics 365 CRM Developer
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
Job Overview
We are looking for an experienced Microsoft Dynamics 365 CRM Developer to design, develop, configure, customize, and support CRM applications that meet business process and application requirements.
The ideal candidate should have strong hands-on experience with Microsoft Dynamics 365 Customer Relationship Management (CRM), CRM customization and configuration, Power Platform, integrations, .NET development, and SQL Server.
Key Responsibilities
Dynamics 365 CRM Development
Design, develop, configure, and customize Microsoft Dynamics 365 CRM applications.
Assist in software configuration and customization based on business requirements.
Develop solutions that improve customer relationships and streamline business processes.
Work independently and contribute as a Subject Matter Expert (SME).
Participate actively in team discussions and contribute solutions to technical and business problems.
CRM Modules & Customization
Work with one or more Dynamics 365 CRM modules, including:
Microsoft Dynamics 365 Customer Service
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Customer Insights – Journeys
Customize and configure CRM solutions based on functional and technical requirements.
Apply CRM development principles and best practices.
Integration & Technical Support
Integrate Dynamics 365 CRM applications with other systems and platforms.
Troubleshoot and resolve technical issues in CRM applications.
Provide technical support and maintain application stability.
Work with APIs, integrations, and enterprise applications as required.
Collaborate with technical teams to identify and resolve integration issues.
Power Platform & Development
Use Microsoft Power Platform, including Power Apps and Power Automate, to build business solutions and automate workflows.
Apply .NET development skills to CRM solutions and customizations.
Work with SQL Server for database-related requirements and application support.
Requirements & Stakeholder Collaboration
Collaborate with stakeholders to understand business requirements.
Contribute to requirement analysis and project scope definition.
Translate business requirements into effective CRM solutions.
Stay updated on Microsoft Dynamics 365 CRM technologies, Power Platform capabilities, and development best practices.
Required Qualifications & Experience
Bachelor's Degree in Information Technology, Computer Science, or a related field.
Minimum 3+ years of hands-on experience with Microsoft Dynamics 365 CRM.
Strong experience in CRM development, customization, and configuration.
Experience with one or more Dynamics 365 CRM modules such as Customer Service, Sales, Field Service, or Customer Insights – Journeys.
Strong understanding of CRM development principles and best practices.
Experience integrating CRM applications with other systems and platforms.
Strong troubleshooting and problem-solving capabilities.
Hands-on experience with Power Platform, including Power Automate and Power Apps.
Experience with .NET development.
Familiarity with SQL Server.
Ability to work independently and as part of a collaborative team.
Mandatory Skills
Microsoft Dynamics 365 CRM
Dynamics 365 Customer Relationship Management
CRM Development
CRM Customization
CRM Configuration
Power Platform
Power Automate
Power Apps
CRM Integration
.NET
SQL Server
Technical Troubleshooting
Business Requirements Analysis
Preferred Skills
Dynamics 365 Customer Service
Dynamics 365 Sales
Dynamics 365 Field Service
Dynamics 365 Customer Insights – Journeys
CRM APIs and Integrations
Workflow Automation
Application Development
Enterprise Application Integration
Microsoft Technologies
Soft Skills
Strong written and verbal communication skills.
Strong analytical and problem-solving abilities.
Ability to work independently with minimal supervision.
Strong ownership and accountability.
Ability to actively participate in team discussions.
Strong stakeholder collaboration skills.
Ability to understand and translate business requirements into technical solutions.
Flexible and adaptable to changing business requirements.
Strong learning mindset and willingness to stay updated with new technologies.
Work Details
Location: Taguig / Manila, Philippines
Work Mode: Onsite
Shift: Shifting
Experience: 3+ Years
Job Type: Full Time
Function: IT / Software Development / CRM
Role: Microsoft Dynamics 365 CRM Developer
Work Location Flexibility
Candidates must be flexible to report onsite at any of the following Manila office locations based on business requirements:
Taguig / BGC
Alabang
Cubao
Mandaluyong City
Eligibility
Bachelor's Degree in IT, Computer Science, or related field.
Minimum 3 years of relevant hands-on Microsoft Dynamics 365 CRM experience.
Strong CRM development, customization, configuration, and integration experience.
Hands-on Power Platform experience is required.
Candidates must currently be in the Philippines and have the legal right to live and work in the country.
Candidates must be willing to work onsite and on a shifting schedule.
Present or former employees of the hiring organization are not eligible to apply.
Candidates must not have any pending active application with the hiring organization.
Recruitment Process
CV Screening – Initial screening by the CV Reviewer.
Validation & Further Screening – Shortlisted candidates will undergo validation and further CV screening through the required recruitment systems and assessment toolkit.
Client Review – Qualified profiles will be endorsed for client review and further evaluation.
Pre-Screening Questions
How many years of relevant hands-on experience do you have with Microsoft Dynamics 365 Customer Relationship Management (CRM)?
Which Dynamics 365 CRM modules have you worked with — Customer Service, Sales, Field Service, or Customer Insights – Journeys?
Do you have hands-on experience with Power Platform, including Power Automate and Power Apps?
Do you have experience with CRM integrations and enterprise application integration?
Do you have experience with .NET development and SQL Server?
What was your last drawn salary?
What is your salary expectation?
Are you amenable to working onsite with a shifting schedule?
Are you flexible to work from Taguig/BGC, Alabang, Cubao, or Mandaluyong based on business requirements?
Do you currently have any pending active application with the hiring organization?
Have you previously worked for the hiring organization?
Role
Computer Operators
Timings
Day Shift (Contract To Hire)
Industry
IT-Software / Software Services
Work Mode
Work from office
Process
Non-Voice
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
2 - 5 Year(s)
Confidential
Manila, Philippines
Portfolio Analyst
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
SailPoint Engineer – Associate Manager
Gratitude Inc5 - 15 Year(s)
Confidential
Manila, Philippines
3 - 5 Year(s)
₱ 60 - ₱ 100K p.m
Manila, Philippines
0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Business Process Designer – Oracle Cloud Cost Management
Gratitude Inc2 - 8 Year(s)
Confidential
Manila, Philippines
Team Manager - Mail Operations (Email Security)
Gratitude Inc3 - 6 Year(s)
Confidential
Manila, Philippines
2 - 4 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
Security Engineer – SIEM & SOAR
Gratitude Inc3 - 8 Year(s)
Confidential
Manila, Philippines
5 - 10 Year(s)
₱ 100 - ₱ 200K p.m
Manila, Philippines