Lead Product Administrator
Gratitude IncLead Product Administrator
Job Description
Key Skills
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Job Title: Lead Product Administrator for DigiKM 2
Work Location: Ortigas, Pasig ADB Office
Shift: Day shift (8am – 5pm)
Work Set-up: Hybrid (3x reporting on site per week)
Max Budget: 165,000
About the Role:
The System Administrator is responsible for managing and maintaining the organization's IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. The role involves proactive maintenance, troubleshooting, and continuous improvement of IT services.
Requirement and Qualification (Education & Work Experience):
Education and Work Experience
• Bachelor of Science degree in Engineering, Computer Science or related fields
• Must have 5+ years of Product/Project Management experience demonstrated by a proven track record of success in multiple medium to large IT products (preferably related experience in software solution delivery and/or IT infrastructure/network products)
• 3+ years’ experience with SDLC (preferably with experience in using “agile” methods)
• Preferably with experience as IT product administrator or coordinator.
Technical Knowledge:
• Knowledge of both theoretical and practical aspects of product/project management, including tools and techniques.
• Demonstrated experience and expertise in planning and monitoring processes for IT capital products, involving system development, integration and implementation.
• Proven experience in product planning, risk and issue management, and people management.
• Experience with delivering knowledge/content management systems is an advantage.
• Hands-on experience in site design, communications, and creative media is an advantage.
• Experience in working with technical teams and driving initiatives/work across multiple areas from solution development perspective.
Soft Skills:
• Demonstrated great leadership skill since this role is expected to lead a team of other PA’s
• “Getting things done” attitude by following through on the assigned tasks with a great deal of autonomy while ensuring achievement of quality results
• Ability to manage competing priorities on an ongoing basis, preferably in negotiating priorities and resolving conflicts
• Strong analytical, detail-oriented, creative problem-solving, and communication skills (written and oral) with the ability to work within a diverse cultural environment.
Certification (if applicable)
• May either be PMP, PRINCE2, AgilePM, or CITPM certified
OTHERS:
• Should be amenable to work on a hybrid setup in Ortigas Pasig
Role
Lead Manager
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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